Last updated: 31 Aug, 2026 · Store operating since 2013
Yes — the Leprestore store has been running since 2013: 300 000 orders completed for 20 000+ customers, 5,000+ reviews on Trustpilot with a 4.9 TrustScore, a UK-registered company behind the store, payments through Stripe, and a refund policy with published numbers instead of fine print. This page shows how your money, your account and your data are protected — and is honest about what we can’t promise.
The short version
- Since 2013 — 300 000 orders, 300 000 boosts, 20 000+ customers.
- Real company: Arcane Software Ltd, registered in the UK — name, address and company number are public.
- Real reviews: 5,000+ on Trustpilot, 4.9 TrustScore. We never buy or fake reviews.
- Published refund rules: fixed floors, not “at our discretion” — see the Refund Policy.
- Payments through Stripe (PCI DSS Level 1); your card number never reaches our servers.
- Account safety by design: selfplay shares no login at all; piloted logins are access-limited and deleted after the order.
- Honest about risk: boosting isn’t endorsed by game publishers — we say so out loud, below.
Who’s behind the store
The Leprestore store has operated since 2013. It is run today by Arcane Software Ltd — a UK-registered company: 7 Bell Yard, London WC2A 2JR, Company No. 13963819. Name, address and number are public record. Support works 24/7 — the live chat on every page, or [email protected].
How your money is protected
- Refund rules are published numbers, not discretion. An unstarted order refunds 100%. A started order with zero verified progress — 100%. Partial progress — floors of at least 70% / 50% / 30%; past 70% we finish the order. Full rules: Refund Policy.
- If we cancel, you never pay for undelivered work: before work starts — 100% back; mid-order — your choice of a proportional refund of the undelivered part, a full refund if the delivered part is of no use to you, or free completion later.
- Requesting a refund pauses your order immediately — progress is frozen while we review.
- Disputes are reviewed in 3–5 business days; money refunds are issued within 14 days with zero fees, back to your original payment method.
- Card payments are processed by Stripe, a PCI DSS Level 1 certified processor — your card number travels encrypted from your browser straight to Stripe and never reaches our servers.
How your account stays safe
- Selfplay shares nothing. Wherever a service offers selfplay, you play your own character — no login shared, zero sharing risk.
- Piloted logins are contained. Access to the login you share is limited to your assigned provider (booster) and the staff handling your order; we delete it once the order completes, is cancelled or refunded. Always change your password after a piloted order.
- Sessions follow the agreed schedule. The play schedule agreed in your order chat is the record we hold your provider to — if a login ever happens outside it, report it and we treat it as a violation.
- What we pass to your provider: your character, server, order options and schedule — never your payment details, email or real name. Anything you type in the order chat, your provider can read (details: Privacy Policy).
Honest about the risks
Game publishers don’t endorse boosting: account sharing is against most games’ terms of service, and some publishers restrict paid boosting even without sharing. We won’t pretend the risk is zero, and we won’t quantify it — publishers don’t publish enforcement data, so nobody honestly can. What we offer instead are two commitments:
- if your account receives a penalty caused by our service, the Refund Policy covers it — report it within 14 days;
- selfplay options exist exactly for customers who want no account-sharing risk at all.
Real reviews only
Our 5,000+ reviews — a 4.9 TrustScore — live on Trustpilot — we can reply to reviews there, but we can’t edit or delete them ourselves. We never buy reviews, never fake them, and never show made-up ratings on this site. When a review criticizes us, we don’t try to get it taken down — we answer it.
Your data
We collect the minimum needed to run your orders and never sell it. Payments run through Stripe; we never pass your provider your payment details, email or real name — and anything you choose to type in the order chat, they can read. The full breakdown, including retention and your rights, lives in the Privacy Policy.
Providers (boosters)
Orders are carried out by providers (boosters) working under rules we set — schedule discipline, no forbidden software, conduct with your account — and violating them has consequences up to removal from the platform. You talk to your provider directly in the order chat, but your contract — and your refund — is always with Leprestore, not with the individual provider.
If something goes wrong
The same three-step path as everywhere on the store: describe the problem in the order chat; escalate via the Help section or the 24/7 live chat; our team reviews the case in 3–5 business days, and you can ask for a senior review if you disagree with the outcome. Nothing on this page limits your statutory consumer rights.
Trust & Safety FAQ
Is Leprestore legit?
Yes. The Leprestore store has operated since 2013, completed 300 000 orders for 20 000+ customers, holds 5,000+ reviews on Trustpilot with a 4.9 TrustScore, is run by a UK-registered company (Arcane Software Ltd, Company No. 13963819), processes payments through Stripe and publishes fixed refund rules.
Is boosting safe for my account?
Honestly: account sharing is against most games’ terms of service, and no boost is entirely risk-free. What we control, we contain: selfplay services share no login at all; piloted logins are limited to your assigned provider and the staff handling your order, deleted after the order, and sessions follow the schedule agreed in your order chat. If a penalty is ever caused by our service, the Refund Policy covers it.
Can I get banned for buying a boost?
We won’t pretend the risk is zero, and we won’t quantify it — publishers don’t publish enforcement data. Selfplay options carry no account-sharing risk, and a penalty caused by our service is covered by the Refund Policy — report it within 14 days.
Are the reviews real?
Yes — they live on Trustpilot, an independent platform: we can reply to reviews, but we can’t edit or delete them ourselves. We never buy or fake reviews; criticism gets answered, not hunted down.
What happens if my order fails?
The Refund Policy applies: not started — 100% back; started with zero verified progress — 100%; partially done — floors of at least 70/50/30% by verified progress; over 70% — we finish the order. If we cancel, you choose: a proportional refund of the undelivered part, a full refund if the delivered part is of no use to you, or free completion later.
How long do refunds take?
Store credit is instant. Money refunds are issued within 14 days of the decision with zero fees; banks typically post them within 7–14 business days.
Is it safe to buy gold or items?
If currency or items you purchased are removed or banned before delivery, the Refund Policy covers it in full. The risk is not zero and we don’t claim otherwise — the protection is the published rules, not a promise of invisibility.
Who actually does my boost?
A provider (booster) working under our rules. You talk to them in the order chat, but the contract, the data protection and the refund are always with Leprestore, not the individual provider.